Returns & Exchanges

What is your return policy?

We offer free returns for 30 days. We ask that the items be unused and unwashed. To process a return, email us at info@buddybagz.com. We will email you a free prepaid return shipping label. Repackage the returned items along with the packing slip in either the original shipping box or packaging of your choice (make sure there are no other labels on it), and apply the shipping label. When we receive your return, we will credit your original form of payment, and send you an email to let you know it has been processed.

When can I expect my refund?

Please allow 2-3 weeks for your refund. We will send you an email once the item(s) have been received and your refund has been processed.

What if my items are damaged or defective?

If you have a damaged or defective item, email us at info@buddybagz.com. We’ll take care of you!